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Boutique Facilitator, Host, South Coast Plaza
Chanel
Costa Mesa
Luxury Fashion
Full time
Posted 1 month ago
Copied
Market: CA - Orange County
Industry Segment: Luxury Fashion
Category: Customer Service, Operations
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Boutique Facilitator, Host:

We are looking for a Boutique Facilitator, Host who is passionate about providing the highest standards of service to facilitate and support the client journey in our Boutiques. This position plays a critical role in being the first client interaction, greeting clients warmly and maintaining the flow of traffic. The Boutique Facilitator, Host will also assist other members of the boutique to maximize client-facing time and will support all areas of the Boutique as needed.

Position Responsibilities:

  • Facilitate in the seamless client experience by warmly greeting clients upon arrival and sharing relevant information regarding health and safety protocols.
  • ​Leverage tools and processes to help manage client wait times and appointments.
  • Assist clients by answering questions and helping facilitate a seamless experience to bridge the wait time and time in boutique.
  • Maintain flow of traffic to ensure adequate service levels.
  • Proactively communicate what the client should expect in terms of wait time, in-boutique experience, etc. Set realistic expectations with clients.

You Are Energized By:

  • Genuinely welcoming and guiding clients
  • Turning difficult situations into positive memories
  • Providing the highest standards of service
  • Building collaborative partnerships and relationships in a team-focused environment
  • Fostering a meaningful client experience centered around inclusion and connection
  • Your curiosity to continuously learn and grow

Position Requirements 

  • Minimum 1 year of related experience
  • Moves with pace and energy while maintaining attention to detail
  • A people person who can work both independently and with others
  • Minimum High School Diploma
  • Able to lift 15 lbs.
  • Must have flexible schedule with the ability to work late nights, weekends and some holidays

About Chanel

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.

Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.

It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.

Boutique Facilitator, Host, South Coast Plaza
Chanel
Costa Mesa
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Boutique Facilitator, Host, South Coast Plaza
Chanel
Costa Mesa

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