fbpx
Single Page
Head of HR, US Operations, ER & Region
Net-a-Porter
New York
Digital Fashion
Full time
Posted 1 month ago
Copied
Market: NY - New York
Industry Segment: Digital Fashion
Category: Human Resources
Seniority: President/C-Suite
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

The Role:

You will partner the team on their leadership capability, team effectiveness, strategic insight and business performance. You will also play a pivotal role in developing the passionate, committed and fun work environment that we pride ourselves on at YOOX NET-A-PORTER Group. We are a high – growth and successful business and you will be expected to provide solutions and ideas to the many challenges presented by the business as it evolves.

Here is a breakdown of what you’ll be doing:

  • Provide HR leadership to 680+ individuals among NY Office and two Distribution Centers based in New Jersey.
  • Ensure HR guidance within the client group and wider group, in alignment with the global strategic HR plans.
  • Working with line managers to translate business needs into clear HR plans.
  • Drive strategic resource planning across client group addressing structure, job design, talent gaps, development plans, succession plans, retention and recruitment needs.
  • Advise managers on adapting working structures to meet delivery and roadmap deadlines within their teams.
  • Collaborate with Recruitment team to design relevant talent sourcing campaigns and initiatives.
  • Interview all management and team leader roles within client group.
  • Work with recruitment team and line managers to oversee onboarding process for new starters.
  • Lead strategic projects/initiatives that continuously enhance employee engagement.
  • Manage employee relations issues (including disciplinary, grievance and changes to terms and conditions) and advise Managers on company policies and procedures.
  • Coaching and advising managers with team performance issues.
  • Work with Social committee to develop working environment and communities within each site.
  • Develop communication with employees to provide friendly, fair and accessible HR service.
  • Deliver in-house training for managers on people Management subjects.
  • Oversee annual performance and salary review cycles.
  • Prepare annual headcount budget submission for HR Director Operations and Regions and ensure containment of salary costs throughout the year.
  • Review and analyse HR KPIs for client group and implement actions to drive engagement and productivity.

Group Hr Responsibilities:

  • Work with wider global HR team to review and enhance components of HR strategy (Reward, Talent Management; L&D etc)
  • Develop and implement initiatives to support and enforce YNAP cultural values and cohesion on a global basis.
  • Constantly review overall company policies and procedures to ensure compliance with evolving employment legislation and ensure YOOX NET-A-PORTER is best in class.
  • Assist HR Director Operations and Regions on ad hoc project work.
  • Attend industry events and training events as required and identified.
  • Contribute to the growth of the company through ideas and initiatives.
  • Ensure that the company values are intrinsic in every part of your role.

The type of person we are looking for:

  • Degree educated.
  • Proven HR Manager experience within a fast-paced logistics or retail environment.
  • Significant experience of managing change within the employee relations arena.
  • Comfortable working with staff and managers at a range of levels.
  • Very good knowledge of MS Office, specifically Excel/Outlook/Word.
  • Demonstrated experience in team working environment with the ability to work on own initiative.
  • Able to build positive relationships and rapport with others.
  • Articulate with excellent writing skills, and good eye for detail.
  • Discreet, professional and well presented, with good communication skills.
  • Exceptionally well organized and efficient, with a good dose of common sense and initiative.
  • Ability to use judgment and seek guidance with confidential issues.
  • Proven ability to work to stringent deadlines.
  • Pro-active and able to show initiative/ideas to constantly improve the HR service to the business.

About Net-a-Porter

NET-A-PORTER champions unparalleled customer service offering express worldwide shipping to more than 170 countries including same or next-day delivery to the UK, US, Hong Kong, Germany, France, Australia and Singapore, a seamless shopping experience across all devices, luxurious packaging, easy returns and a multi-lingual customer care and personal shopping team that is available 24/7, 365 days a year. A pioneer of personal shopping and client relations services for the digital era in 2000, NET-A-PORTER continues to innovate and strengthen its offering, with virtual styling, invitation only digital exclusives, and a world class suite of specialized offers for EIPs, (Extremely Important People), the brand’s most loyal and valuable customers. NET-A-PORTER is part of YOOX NET-A-PORTER GROUP.

Head of HR, US Operations, ER & Region
Net-a-Porter
New York
Apply with the resume on file?
See Your Resume On File
Click "Choose Files" to attach your MS Word or PDF Resume*
Maximum file size: 2 MB
Save Resume for future use?
Will overwrite existing
Current or Most Recent Company*
Current or Most Recent Title*
Optional Info (but suggested)
Candidate Summary
Pitch yourself to the employer with a brief snapshot of your qualifications. 2-3 sentences suggested, 150 words max.
Save summary for future use?
Will overwrite exsting
Compensation Expectations
Optional, but suggested
Required Application Questions
From the employer
Question 1 From Employer:
Question 2 From Employer:
Question 3 From Employer:
Head of HR, US Operations, ER & Region
Net-a-Porter
New York

Apply as Guest

If you already have an account, please login first

Click "Choose Files" to attach your MS Word or PDF Resume*
Maximum file size: 2 MB
First Name*
Last Name*
Email*
Confirm Email*
Phone*
Current or Most Recent Company*
Current or Most Recent Title*
Required Application Questions
From the employer
Question 1 From Employer:
Question 2 From Employer:
Question 3 From Employer:
Optional Info (but suggested)
Candidate Summary
Pitch yourself to the employer with a brief snapshot of your qualifications. 2-4 sentences suggested, 250 words max.
Compensation Expectations
Optional, but suggested
Please allow a few seconds for your application to submit