We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.

Responsibilities:

• The Security Officer maintains a secure environment for clients and employees at all times.
• This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client.
• Responsibilities include both security and back of house operations and controls.

Sales:

• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service:

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
• Demonstrate Client Experience Behaviors identified within the Tei program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on Tei performance and client feedback.

Qualifications:

Required Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (Pos) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Preferred Qualifications:

• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (Gia) course work is preferred.
• Proficiency in multiple languages, Mandarin specifically.