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Merchandise Coordinator (Studio)
SSENSE
Montreal
Luxury Fashion
Full time
Posted 2 weeks ago
Copied
Market: QC - Montreal
Industry Segment: Luxury Fashion
Category: Merchandising
Seniority: Coordinator
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Job Description

Reporting to the Associate Manager of Supply Management, the Merchandise Coordinator (Studio) is responsible for monitoring shipments and deliveries, and acting as a liaison between vendors and the Studio. They will take action on receiving tickets, track shipments, and troubleshoot issues to ensure that shipments intended for Ssense’s e-Commerce Studio are received within the required timeframe and in accordance with pre-defined requirements. The ideal candidate is an efficient planner who is adept at developing and maintaining successful cross-functional relationships.

Responsibilities

Merchandise Coordination – 80%

  • Collaborate with vendors to enforce delivery windows and report discrepancies as required
  • Proatively monitor delivery windows to ensure accurate visibility on inbound shipments
  • Perform data entry as required
  • Generate reports and share regular updates with the Studio team
  • Resolve Zendesk tickets and issues in a timely manner
  • Track and monitor short shipments
  • Communicate with internal and external stakeholders (Studio team, vendors, carriers) to troubleshoot problem shipments

Business Processes & Integration (20%)

  • Streamline and optimize internal processes with Studio, Logistics and Buying stakeholders
  • Proactively perform ongoing reviews of processes and anticipate requirements
  • Uncover areas for improvement and develop and implement solutions

Qualifications

  • Bachelor’s degree in Supply Chain, Logistics, or a related field an asset
  • A minimum of 1-2 years experience in a high volume, high value, fast moving items environment, preferably in e-commerce
  • Advanced knowledge of Microsoft Office Suite
  • Excellent written and verbal communication skills in both English and French
  • Experience working in the apparel business, an asset

Skills

  • Highly analytical and detail oriented
  • Excellent problem-solving, time management and organizational skills
  • Self-motivated with the ability to work effectively to meet deadlines
  • Ability to manage multiple tasks simultaneously
  • Ability to thrive in a fast-paced, technology-driven environment

About SSENSE

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Merchandise Coordinator (Studio)
SSENSE
Montreal
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Merchandise Coordinator (Studio)
SSENSE
Montreal

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