Role

The Flagship Coordinator has a fundamental role in supporting the Store Director to coordinate operational and administrative activities for the flagship store. You will serve as a “Gucci Ambassador” by promoting the philosophy and values of the brand. The Flagship Coordinator must possess a positive attitude, excellent communication skills and a passion for the brand.

Key Accountabilities

• Ensure accurate, efficient and smooth administrative support to Store Director;
• Coordinate completion of all new hire in-store onboarding tasks, inclusive of ordering employee uniforms/It equipment if applicable, and assist with in-store separation tasks;
• Process Concur expenses for Management in line with Gucci policies;
• Monitor and replenish office supplies, coordinate maintenance and service of office equipment;
• Support with daily cash handling processes, inclusive of auditing, reporting and register opening/closing;
• Support the Management team with after sales and operational procedures inclusive of client inquiries, repairs, returns and exchanges, consignments, special orders and e-Commerce sales processing;
• Assist the Management team with the administration of all events, appointments, in-store Client Engagement initiatives and follow-up requiring third party involvement (i.e., reservations, flowers, leisure activities);
• Work in close partnership with the Management team to audit, update and maintain store schedules in line with company guidelines.

Job Requirements

• 3-5 years of administrative experience;
• Resourceful and creative problem solver;
• Excellent mastering of all administrative tools and essential software (Word, Excel, PowerPoint, browsers, etc.);
• Excellent communication and relational skills;
• Accountability/Credibility, able to always perform highly accountable work style with a strong sense of confidentiality linked to the function, attention to details and compliance;
• Strong written and verbal communication skills;
• Proactive and positive approach;
• Ability to prioritize and multi-task in a dynamic environment;
• Flexibility to work a retail schedule which will include evenings, weekends, and holidays;
• Extremely well organized.