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The Lead for Retail Performance and Store Operations supports the Sales Support Manager or RP&SO Senior Manager by overseeing all aspects of the shipping and receiving of merchandise including supporting and processing store directed online order requests. This role manages resources and operational processes effectively and efficiently to support sales and maximize store profitability. The Receiving Lead may also act as a Manager on Duty and assist in leading the store’s daily operations as needed.
Responsibilities & Duties
Passion for People
Passion for Business
Passion for Personal Growth
This job description is not designed to cover or contain a comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
NMG and our brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for our customers, associates, brand partners, and communities. Our strategy of integrated luxury retail is about creating long-term relationships with our customers. It’s this connection that creates emotional and high lifetime value potential.
Leveraging the expertise of our 9,000+ associates, we exhibit a growth mindset in how we deliver across our three channels of in-store, ecommerce, and remote selling. In addition, we are continuing to make investments in data and technology that allow us to scale a personalized luxury experience.