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Boutique Director, Design District, Men’s
Christian Dior
Miami
Luxury Fashion, Luxury Menswear
Full time
Posted 6 days ago
Copied
Market: FL - Miami
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Retail Store Management
Seniority: Director
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Job Purpose:

The Boutique Director shall have supervisory responsibility for one of the Christian Dior Flagship Boutiques and ensure its position on the market, managing all aspects of a store business :

Tasks and Responsibilities

Commercial Performance and Team Management :

  • Responsible for achievement of annual sales goals
  • Ability to effectively manage a sales force to achieve sales goals
  • Provide and inspire outstanding service to our customers.
  • Oversee assigning of monthly sales goals to associates
  • Review status of sales associates’ clientele development, including review of client books
  • Oversee preparation of merchandise placement and displays.
  • Develop Product knowledge for the New Hires in coordination with Buyers and Hr Team for Induction
  • Ensure and develop the Visual Merchandising in line with Image, Add Campaigns, Stocks (Business) and the local market.
  • Conduct regular management meetings to review performance, operations, and employee relations issues, and to discuss strategy with management team
  • Oversee the process of staffing and scheduling of associates, and ensure compliance with payroll budgets.
  • Partner with Hr to oversee recruitment and hiring of store staff.
  • Conduct orientation, train, coach, and manage all employees in execution of daily tasks and to maximize sales including completion of all reviews and performance assessment procedures.

Clientele Service and Development:

  • Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows, contests, and all involved tasks.
  • Develop Customer database through optimizing Capture Rate for each sale.
  • Enhance customer Sales service
  • Organize and coordinate events with Corporate Office to increase traffic in the Store
  • Train the Team on After-sale to develop their own database

Product and Stock Management :

  • Provide accurate report, feedback and recommendations to the Buying Team
  • Coordinate seasonal Product Trainings and Product Launches
  • Meet Target Stocks rotations and sell-through
  • Optimize the organization of the stocks
  • Allocate the stocks according to needs
  • Minimize stock losses

Profile

Process Management :

  • Adhere to and oversee compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.
  • Conduct regular inventory cycle counts and track conversion rates as directed.
  • Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability, and manage payroll budgets.
  • Review paperwork pertaining to receiving, transfers, Mos/damages, returns-to-vendor (Rtv’s), and charge-backs to Corporate Office in order to ensure accuracy of inventory.
  • Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.
  • Conduct Quarterly Emergency Procedures meeting with entire staff, and provide management team and Hr Department with updated emergency contact list as needed.
  • Lock and secure the store, and oversee compliance with all security procedures.
  • Manage payroll, commercial expenses, and headcount to stay within budgeted parameters .
  • Ensure that proper channels of communication exist between the store and Corporate Office.
  • Help solve problems that affect the store’s service, efficiency, and productivity.

Additional Information

  • Any other tasks as assigned from time to time.

Skills and Competencies:

Organization

Ability to:

  • understand and apply all company policies and procedures
  • understand and apply all Human Resources Directives relating to progressive discipline, investigations, and documentation.
  • operate all equipment necessary to perform the job

Management

Ability to:

  • develop, motivate, and train management team, build relationships, utilize skills of workforce most appropriately
  • recruit according to Dior standards
  • effectively delegate tasks and follow-up with field managers
  • maintain a fair, consistent set of standards as they apply to work force
  • adjust priorities and manage time wisely in a fast-paced environment
  • maintain records and documentation pertaining to work force
  • communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
  • Strong interpersonal, communication, organization and follow-through skills

Retail Knowledge

Ability to:

  • Strong knowledge of the luxury industry with Luxury sensitivity consistent with Dior standards.
  • 10+ years of retail store management, preferably in a luxury product setting.
  • understand and analyze financial details of retail business
  • handle multi-million dollar sales volume
  • work a full-time schedule including nights, weekends, and holidays
  • be a Brand Ambassador
  • for frequent travel
  • Sense of initiative and commercial creativity with fashion sensitivity
  • Perseverance and determination

Customer orientation

  • Ability to provide outstanding customer service in line with Dior expectations

Enthusiasm

  • Pride of belonging, passion for the product

About Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day.

Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering “metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Rich in exceptional heritage, with a community of more than 8.000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.

Boutique Director, Design District, Men’s
Christian Dior
Miami
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Boutique Director, Design District, Men’s
Christian Dior
Miami

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