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Manager – Service Experience – Maine Crossing Rack
Nordstrom
South Portland
Contemporary Fashion, Contemporary Menswear, Department Stores
Full time
Posted 4 weeks ago
Market: OR - Portland
Industry Segment: Contemporary Fashion, Contemporary Menswear, Department Stores
Category: Retail Store Management
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Job Description

As a Service Experience Manager, you’ll wear many hats – you’ll be a mentor, your team’s biggest fan, as well as a driver of business.

A day in the life…

  • Drive store volume through the support and education of Service Experience initiatives such as the Nordstrom Rewards program and the sale of gift cards
  • Recruit, hire, train, develop and motivate your team – their success is your success
  • Support your team as they educate and assist employees on tools, processes and systems that will enhance our customers’ shopping experience as well as increase sales
  • Create a solid business plan that enables your team to work together to meet service and sales goals
  • Support the success of your department by driving continuous improvements

You own this if you have…

  • 1+ years of successful retail management experience
  • Exceptional customer service skills and a passion to inspire others to deliver outstanding service
  • Dynamic leadership skills and a proven ability to motivate and develop future leaders
  • A proven track record of using key metrics to identify opportunities and drive business
  • Effective communication skills
  • The ability to work a flexible schedule based on business needs, including evenings and weekends

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and Eap Resources

A few more important points…

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

About Nordstrom

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

Manager – Service Experience – Maine Crossing Rack
Nordstrom
South Portland
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Manager – Service Experience – Maine Crossing Rack
Nordstrom
South Portland

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