Who You Are:

Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As An Associate Store Manager, you will support the Store Manager in developing an elevated team that is focused on maintaining exceptional levels of customer service.

What You’ll Do:

• Portrays him/herself with the appropriate representation and integrity of the company and of the brand, and demonstrates outstanding leadership, customer service and communication skills.
• In assistance with the Store Manager, supports in the development and leadership of a high performance team that drives sales and achieves comp store results and profitability through effective training, coaching and motivational activities.
• Reports to the Store Manager, and assists in monitoring day to day activities, as well as the efficiency of the sales staff, and is considered a role model by the sales team.
• Remains in compliance with operational and company policies and procedures, and assures all policies are enforced.
• In assistance with the Store Manager, plays an active supporting role on the development of the sales team with regards to selling tools, position growth and progression.
• Plays an active supporting role on the selling floor, building relationships with new and existing clients for Jimmy Choo USA, Inc.
• Helps create a dynamic environment with superlative customer service standards, and assures the store and staff are inviting, professional, and knowledgeable on product and related company information.
• Maintains an active social relationship with clients and community and understands the needs and changes of the market.
• Collaborates in the research of events, marketing and client experience within the competitive landscape to make suggestions for optimizing our business and present this information to the Store Manager, corporate partners.
• Supports back of house operations which include inventory, cleaning, maintenance, repairs, security/loss prevention, supplies, POS systems, shipping, receiving and communications systems.
• Ensures store presentation and visual merchandising standards are maintained according to company directives.
• Assures optimum shrink results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
• Consistently demonstrates accountability and leadership in managing the store and its employees, delegates accordingly and provides the staff with a professional work environment.

We’d Love To See:

• Bachelor’s degree in Fashion or Business preferred.
• Minimum of 5 years of experience in management – luxury experience preferred.
• Full understanding of specialty retail, including clienteling, visual merchandising and store operations.
• Computer skills to include operation of retail point of sale system, Word, Excel and email.
• Strong leadership, critical thinking and problem-solving skills.
• Ability to demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
• Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities.
• A positive, outgoing, high energy personality that is entrepreneurial, sales focused and can effectively partner and support the Store Manager.