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Reporting to the Associate Store Manager of Sales, the Assistant Manager of Appointment Experience is responsible for maximizing the appointment sales productivity at Ssense Montréal. Through our retail concept’s hybrid omni-channel, walk-in, and appointment-based models, the selected candidate will coach the Senior Personal Stylists and Personal Stylists to cultivate client relationships.
Sales Performance – 20%
Customer Experience – 20%
Operations – 30%
Leadership – 30%
SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.
SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.