Sales Associate

January 20, 2021
0

The Sales Associate represents the company towards the customer and is responsible for contributing to the store’s sales performance. They are a sales professional and apply this professionalism in promoting the corporate image, in being an authority on the brands product as well as in customer satisfaction and loyalty. Moreover, they collaborate in achieving the quantitative and qualitative objectives for the store.

Responsibilities:

  • Reach and surpass sales goals as determined by management.
  • Demonstrate an in-depth knowledge of all products in store.
  • Display versatility and responsibility for general store activities, thus ensuring maximum customer satisfaction.
  • Manage sales and optimize each step of sales process ensuring all clients receive highest degree of sophistication and enjoyable service possible and foster development of loyalty:
    • Welcome and know regular customers.
    • Know customers’ needs, both expressed and less obvious.
    • Demonstrate, recommend and style the products available.
    • Ensure customer loyalty by collecting customer information and entering it into the database, thus building an extremely valuable clientele base.
    • Follow-up with clients to ensure a strong client relationship
    • Guarantee post-sale service (including without limitation follow-up on orders taken) with same spirit demonstrated during sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the company image.
    • Handle and rectify complaints, with support of a manager, if necessary.
    • Align with style and qualitative standards of the company throughout sales and post-sale process.
    • Participate in store meetings and all product presentations.
    • Take full advantage of all contacts with customers in the store and promote both the brand and product.
    • Ensure proper management of back stock in compliance with company policy.
    • Reorganize products on display and ensure they are displayed properly.
    • Participate in the inventory process.
    • Contribute to and create an overall positive atmosphere in the store.
    • Collaborate with other colleagues to achieve business objectives.
    • Communicate any pertinent information gathered from customers to management.
    • Constantly keep up-to-date regarding market trends; know and monitor competition.
    • Regular attendance and punctuality.
    • Ability to professionally interact with management, coworkers and clients.
    • Strong organizational skills, multi-tasking and prioritizing capabilities.
    • Flexibility in schedule and working hours.
    • Strong customer service skills to provide courteous and precise customer satisfaction.
About the contributor
0 (1)
Josette Romero
Copied
September 14, 2021
Whats New at Brobston Group for Candidates?
Happy Fall! It’s been quite a year and we all deserve to celebrate! With this in mind, I’m thrilled to announce more updates to our candidate experience. Now in our ... Read More >>
June 23, 2021
7 Interview Red Flags to Watch Out For
As an emerging professional, it isn’t always easy to recognize interview red flags because many of us don’t yet have much experience talking to companies and observing normal professional behavior. ... Read More >>
Play Video
June 21, 2021
Negotiation Skills: Trust, Empathy and “No”
Former FBI Hostage Negotiator Chris Voss talks about the importance of negotiation skills. In this keynote speech, Voss notes that trust and empathy are a large part of negotiation.
Play Video
June 21, 2021
Sales Techniques on Selling and Influence
Business Keynote Speaker Victor Antonio defines the best techniques for selling and influence. “Nudge, don’t push” is the overarching theme that Antonio outlines in this informative speech.
Play Video
June 21, 2021
Unleash Your Super Brain To Learn Faster
Jim Kwik, a famous brain training coach, shares how to tap into your mind and unleash your highest level of brain power. By discussing why it’s important to “learn how ... Read More >>
Play Video
June 21, 2021
Speak Like a Leader
Speech is a very powerful tool that top speechwriter, Simon Lancaster, breaks down in this Tedx Talk. He shares how rhetorical devices like breath, metaphors, exaggeration, rhymes, and balance can ... Read More >>
Email*
Password*

We are really happy to have you as a part of our employer community.

Check out a short tour of our employer features!

Menu Bar

Post a job or find your account features from the menu bar

Dashboard

Find recent job posts, recent applications, and all of our website features

Profile

Update your personal and professional details, your job posting defaults, and other preferences

My Jobs

Visit My Jobs to view your live, draft, and closed jobs, and associated applications

Saved Applications

View applications you saved for later (great for future roles)

Posting Options

Compare job posting features and pricing

Full-Service Recruiting

Learn about our core recruiting service that we launched in 2017

'World Of' Employers Blog

Our blog features exclusive insights, commentary, and news

About Brobston Group

Learn more about our team, brand partnerships, and company here

Help Page

Find answers to frequently asked questions from employers

Chat with Us

Click the chat button in the bottom right to chat with our team. Reach out with questions about using the site, posting jobs, or general candidate search advice anytime – we’d love to hear from you and are here to help!

Thanks for joining us and…

Happy hiring!

Welcome!

Menu Bar

Find your account features from the menu icon in the top right corner

Dashboard

Visit your Dashboard for a quick snapshot of all website features

Profile

Visit your profile to update your personal details, your job search criteria, resume, bio, and other preferences

My Applications

Visit My Applications to view your submitted applications and see application statuses

Saved Jobs

When you save a job while searching, you can return to view them here

Referrals

Introduce us to your industry friends and earn commissions when we place them in certain roles!

'World Of' Candidates Blog

Our blog features exclusive articles from our team and user community, videos, and industry news

About Brobston Group

Learn more about our team, brand partnerships, and company here

Help Page

Find answers to frequently asked questions from candidates

Chat with Us

Click the chat button in the bottom right to chat with our team. Reach out with questions about using the site or job search advice anytime – we’d love to hear from you and are here to help!

Thanks for joining us and…

Happy searching!

Email*
Password*
Email*
Password*