Stock Manager

January 26, 2021

The Stock Manager will be responsible for overseeing an efficient stockroom. They will inspect and record deliveries, compare records with merchandise delivered, and report any loss or discrepancy in order to maintain an accurate inventory count. The Stock manager must be able to delegate priorities and assign duties according to company expectations. The Stock Manager will partner with the management team to maximize efficiency and sales, and ensure a seamless operation.

Responsibilities 

  • Management
    • Partner with management team to ensure all associates receive the proper induction in all aspects of their job responsibilities.
    • Provide development and training for the team through the effective and ongoing use of the store training tools.
    • Identify strengths and areas of development of the stock personnel, promote and encourage their professional development by using tools provided.
    • Report to Store Manager the strengths and areas of development for store personnel.
    • Assist the management team as needed in assigning work load appropriately and effectively among store employees.
    • Organize and lead store meetings as directed by the Store Manager to communicate store targets, priorities, and other relevant subject.
    • Assist the management team as needed in the recruitment process.
  • Customer Service
    • Represent and promote to store associates the meaning and the importance of customer service.
    • Empower staff to use best practices in customer service issues.
    • Assist management team with the monitoring of the quality of customer service through key performance indicators.
    • Understand and abide by Policies and Procedures.
    • Maintain a positive, professional and customer-centric attitude.
    • Attends all store meetings as directed by management.
  • Merchandising / Category Management
    • Maintains all product levels through the daily restock of the sales floor.
    • Communicates product stock level issues to management as appropriate.
    • Communicates product quality issues to management as necessary.
  • Operations / Loss Prevention
    • Processes all inventory transactions accurately, in a timely fashion and as per Policy and Procedure.
    • Establish and maintain all records of incoming/outgoing shipments, carefully documenting all discrepancies to ensure a proper stock take.
    • Ensure all product in back-stock is censored and organized at all times.
    • Follows all store operations opening and closing procedures.
    • Performs operational duties as directed by management.
    • Proactively manage any merchandise needs in an effective way.
    • Minimize stock loss by implementing and executing all  Policies and Procedures.
    • Organize and carry out an accurate stock take.
    • Maintain a clean and organized stockroom at all times.
    • Follow daily and weekly cleaning procedure to ensure department and store are consistently cleaned to company standards.
  • Policy and Law Compliance
    • Inform store personnel about local health and safety laws.
    • Keep store personnel informed about the terms and conditions of employment with respect to work-time regulations and equal opportunity law.
    • Maintain safe working conditions for employees and customers.
    • Follow all company policies.
    • Adhere to all State and Federal Laws.
    • Consistently promote and represent company values at all times, ensuring the store team understands and communicates them to the consumer.

 

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