Director of Training and Development

June 21, 2021

The Director of Training and Development is responsible for designing and delivering customized, interactive training for employees at all levels. This position assesses organization-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, train and enhance performance.

Responsibilities

  • Collaborate with internal and external business partners to implement training strategies and policies to improve internal processes.
  • Develop and administer evaluation instruments that measure training effectiveness as well as employee performance.
  • Continually assess employees’ learning needs in relation to brand goals, including conducting focus group discussions with managers, supervisors, etc.
  • Conduct annual training and development needs assessment.
  • Partner with department leads to source materials to create new training content.
  • Develop training and development programs and objectives.
  • Serve as liaison for the brand to external training committees and staff development planning groups.
  • Deliver and routinely update a comprehensive New Employee Orientation program.
  • Create and maintain an electronic training database of training records for every employee and produce statistical reports.
  • Design and continually revise training resources to meet existing and emerging training needs.
  • Obtains and /or develops effective training materials utilizing a variety of media.
  • Trains and coaches managers, supervisors and others involved in employee development efforts.
  • Plans, organizes, and facilitates employee development and training events.
  • Develops and maintains organizational communications to ensure employees have knowledge of training and development events and resources.
  • Conducts follow-up studies of all completed training to evaluate and measure results, modifying programs as needed.
  • Exemplifies the desired culture and philosophies of the brand.
  • Manage Training Specialist and any other employees assigned to the Training Department.
  • Work effectively as a team member with other members of management and the HR staff.
  • Performs other duties as assigned.
About the contributor
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Josette Romero
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