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Insights Blog

Negotiation Skills: Trust, Empathy and “No”

June 21, 2021

Former FBI Hostage Negotiator Chris Voss talks about the importance of negotiation skills. In this keynote speech, Voss notes that trust and empathy are a large part of negotiation.

About the contributor
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Sydney Scarola

Extensive experience in creative and specialized content writing, editorial production and social media, previously serving a Fashion Editor at Fashion Denver. Sydney is also a freelance stylist who graduated from the Fashion Institute of Technology in 2021.

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