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Insights Blog

Sales Associate

July 16, 2021

The primary responsibility of the Sales Associate is to ensure a great customer experience and maximize profitability. 

Essential Functions:

  • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, customer service, security practices, and other applicable operations.
  • Maintains knowledge of current sales and promotions; maintains pricing and marketing standards.
  • Builds and maintains a solid customer following through building brand loyalty and clienteling.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Participates in visual directives including setting planograms, zone maintenance, and cleaning standard.
  • Other duties as assigned/required.

Job Requirements:

  • Must be 18 years of age or older.
  • Must have a high school diploma/GED Must have 1-3 years; retail experience (Sales; Luxury or Jewelry Sales preferred)
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives.
  • Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
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