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MTM Specialist
Dolce&Gabbana
Miami
Luxury Menswear
Full time
Posted 1 month ago
Market: FL - Miami
Industry Segment: Luxury Menswear
Category: Retail Sales
Seniority: Supervisor
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Main Responsibilities:

  • Develop the Mtm business according to the Corporate guidelines
  • Guarantee an excellent Mtm client experience developing the service inside or outside the store according to the needs of the client
  • Support the Rtw sales and provide and excellent client service
  • Be an ambassador of the brand
  • Ensure that every client is treated according to the Dg expectations
  • Tailor the clients experience in order to elevate their experience and impression of the brand
  • Ensure the achievement of the Mtm business goals, enhancing and developing the business
  • Accountable for the full Mtm sales cycle in store according to the corporate guidelines: fabric introduction, measurements, garment trial, alteration, order entry, after sales service, pick-up calls to clients; etc.
  • Provide an excellent client experience demonstrating knowledge about Mtm

Technical Competencies:

  • At least 2 years’ experience as Client Advisor/Senior Client Advisor
  • 2+ years relevant experience of in providing Mtm related services
  • Previous luxury retail experience is preferred
  • Strong understanding of Client Service needs
  • Exceptional sales techniques, especially of Mtm items
  • Excellent interpersonal and communication skills, with a client-oriented approach
  • Excellent clienteling skills
  • Ability to deal with different cultures/clients and openness to work and learn from a diverse set of cultures
  • Organizational skills and understanding of priorities
  • Analytical skills and problem solving attitude
  • Attention to detail and ability to multitask
  • Deep interest and passion for Luxury Industry

About Dolce&Gabbana

Milan, 1984: a plaque outside a small office shows the surnames Dolce&Gabbana, almost as if it were a professional studio. Domenico Dolce and Stefano Gabbana, with only two million lire in their pockets, thus began to write the history of the brand that they would have founded shortly after, in 1985, giving life to an all-Italian dream made up of craftsmanship, tailoring tradition, Mediterranean culture, innovation instinct and a pinch of irony. The first clothing collections would follow over time with a wide and varied offer, an expression of dedication, study and research: a virtuous path that culminates in 2012 with the dream of high fashion.

Behind every Dolce&Gabbana creation lie the secrets of many crafts, the devotion to work, attention to detail and love for beauty. After more than thirty-five years, Dolce&Gabbana continues to be inspired by Italian art, traditions and culture by offering clothes, accessories, jewelry and watches that embody a unique heritage of knowledge and emotions.

MTM Specialist
DOLCE&GABBANA S.r.l
Miami
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MTM Specialist
DOLCE&GABBANA S.r.l
Miami

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