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Senior IT Business Analyst
Chanel
Candiac
Luxury Fashion
Full time
Posted 2 weeks ago
Market: QC - Montreal
Industry Segment: Luxury Fashion
Category: eCommerce
Seniority: Supervisor
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Responsibilities:

  • Do project management for task tracking, planning and assisting project managers and Pmos.
  • Carry out in-depth analyzes and document them in detail (functional or technical), then summarize them and communicate them clearly and effectively to various stakeholders and third parties.
  • Analyze the customer journey;
  • Process design and documentation;
  • Requirements gathering and gap analysis;
  • Functional and technical specifications;
  • Design of interfaces and functional architecture;
  • Coordination with teams across the company (digital, marketing, operations, finance, logistics, etc.);
  • Coordination with development teams, technical teams and third parties (3rd parties);
  • Backlog management and prioritization;
  • Test plan and coordination;
  • Execute and support the transition.

The ideal candidate will have the following profile:

  • More than five (5) years of experience in various fields related to It, whether projects involving infrastructure, point-of-sale systems, e-commerce or Erp-type systems.
  • Essential bilingualism (French and English, spoken and written).
  • Hubris experience – essential.
  • Ax, Biztalk, Metapack and Salesforce experience – an asset.
  • Experience in project management (project plan monitoring, reporting, communication, etc.)
  • Experience working in large projects involving multiple teams, multi-site and dependent on other projects (internal and external teams, both commercial, corporate and It, at all levels of the company).
  • Excellent understanding of the entire e-commerce ecosystem, from front-end customer journey to order lifecycle management, finance and after-sales.
  • Excellent team spirit, accessibility and communication skills.
  • Excellent documentation skills and written skills (specifications, user stories, process flows, architecture diagrams, etc.)

About Chanel

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products.

Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship.

It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation.

Senior IT Business Analyst
Chanel
Candiac
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Senior IT Business Analyst
Chanel
Candiac

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