Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Visual Manager to join the Visual Merchandising field team. Marc Jacobs International is part of the Louis Vuitton Moet Hennessy (LVMH) fashion division and operates in the wholesale and direct to consumer retail markets.

The Visual Manager is responsible for supporting stores within their region to create unique, impactful, and immersive shopping experience encompassing the iconic Marc Jacobs brand, while driving top line results and profitability. The Visual Manager is responsible for instilling brand consistency and standards across their region through coaching, training, and development of store teams and visual talent to ensure flawless execution. The Visual Manager is the ambassador and communicator of global brand messaging, concepts, and initiatives.

Responsibilities:

Training & Development

• Support the development and rollout of all Global and North American VM training tools and programs to ensure brand consistency and employee engagement
• Identify talent, assess abilities, communicate expectations and opportunities, implement processes, measure execution, provide feedback to in-store VM talent
• Continue to train and develop in-store talent within region to promote internal growth and opportunities
• Train new hires within region on brand VM standards

In-store experience

• Support all stores within region in execution of seasonal Floorset launches, monthly refreshes, prop launches, and VM Flash updates
• Manage all aspects of planning and execution of Floorset launches and initiatives within Flagship locations (Madison Ave, Prince Street)
• Conduct in-store and virtual visits to all Full Price, Outlet and Wholesale stores within region to ensure consistency and brand standards
• At the beginning of each visit, walk through opportunities regarding visual presentations and adjustments based off money mapping with the store or visual leader to ensure clarity and collaboration in actionables
• At the end of each visit, walk through visual updates including reasons and expectations with store or visual leader to ensure understanding
• Analyze money mapping and business within each location as well as the region at large to ensure visual presentations are generating top line business results
• Ensure store teams are compliant with all visual and brand standards including visual presentation, back of house organization, shop cleanliness, etc.
• Manage prop/fixture inventory for all stores within region; identify needs and opportunities
• On-site visual merchandising of new store openings within region

Communication

• Host individual weekly touch-bases with all stores within region to review photo reports and money mapping
• Meet with Regional Managers weekly to identity regional needs and opportunities
• Participate in weekly channel calls with Regional and Store Managers to align on business and weekly VM initiatives
• Ensure clear communication to all stores on seasonal Global Guidelines, Floorset launches, VM Flashes and initiatives
• Support stores on Merchandising and Operations initiatives with clear visual communication/actionables
• Establish and communicate zoning maps per location to align on global and regional launches
• Overall, ensure seamless communication between Global VM, North American VM, Corporate Partners and store teams

Qualifications:

• Strong merchandising skills that can support high volume and flagship stores
• Capacity to identify challenges and develop visual merchandising solutions to visual and business opportunities
• Strong strategic planning and organizational skills with the ability to prioritize deadlines
• Detail oriented
• High level leadership skills with the ability to communicate effectively and graciously with all levels within the organization, including strength in presentation skills
• Comfortable and confident in making effective and autonomous decisions in a timely manner
• Stay abreast of the latest fashion, environmental, and interior trends
• Ability to manage all personal travel calendars and budget
• Proficient in: Microsoft Word, Excel, Outlook, PowerPoint; Adobe Creative Suites

Physical Requirements

• Flexibility to work on off-peak hours including weekends and overnights
• Ability to safely lift/move 50lbs
• Comfortable with heights and climbing ladders
• Able to stand for extended periods of time
• Travel up to 50% of the time
• Ability to travel using various forms of transportation such as airplanes, trains, buses, etc.
• Poses a drivers license and have the ability to drive to store locations
• Posses a valid passport for international travel