Alterationist - Customized Embroidery

Summary

Perform fittings, pinning, marking and professional alterations to garments to meet client specifications and quality standards. Deliver completed garments by promised dates while providing expert guidance on cut and fit and partnering with sales staff to ensure client satisfaction.

Responsibilities

• Measure clients to determine scope of work
• Pin and mark garments according to fabric and fit requirements
• Complete alterations to the highest technical standard
• Deliver completed garments on or before promised dates
• Inform clients of alteration charges per current price list
• Confirm and communicate promise dates for completed work
• Partner professionally with sales associates to create client satisfaction
• Report supply requirements or equipment repair needs to manager
• Maintain department cleanliness and comply with health and safety policies

Requirements

• Tailoring or seamstress technical training or equivalent
• Minimum 2 years experience in a similar capacity
• Experience altering luxury fabrications
• Ability to communicate comfortably and clearly in English or French
• Strong technical skills in garment fitting and alterations