Alterationist

Summary

Performs fittings and alters garments to client specifications, ensuring high technical standards and timely delivery. Provides expert guidance on cut and fit and collaborates with sales staff to ensure client satisfaction. Maintains departmental organization and follows pricing and safety policies. Communicates with clients regarding charges and promise dates.

Responsibilities

• Measure clients to determine scope of work
• Pin and mark garments appropriate to fabric and fit
• Complete alterations to the highest technical standard
• Deliver completed garments on or before promised dates
• Inform clients of alteration charges per current price list
• Confirm and communicate promise dates for completed alterations
• Partner with sales associates to create client satisfaction
• Report supply requirements or equipment repair needs
• Maintain department in a clean and orderly fashion

Requirements

• Tailoring or seamstress technical training or equivalent
• Minimum 2 years experience in a similar capacity
• Previous experience altering luxury fabrications
• Ability to communicate comfortably in English or French
• Knowledge of pricing procedures and alteration tagging
• Ability to meet financial and individual objectives