Summary
The Beauty Counter Manager is a results oriented sales and teaching role focused on maximizing brand sales while delivering personalized makeup and skincare experiences. The manager builds customer relationships in store and digitally, supports vendor events and maintains a customer ready counter.
Responsibilities
- Conduct makeup applications and skincare analyses
- Recommend products based on customer beauty goals
- Set and achieve personal and counter sales goals using in store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships
- Handle sales, refunds, and exchanges
- Maintain counter organization and cleanliness
- Keep up with beauty trends and product knowledge through trainings
- Open new customer loyalty accounts to build customer following
Requirements
- Passion for customer service and beauty including makeup and skincare
- Excellent ability to connect with customers and handle concerns
- Empathy and respect for customers during services
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to continuously move for 6 to 8 hours and perform frequent bending and reaching
- Ability to lift up to 25 pounds occasionally
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