Summary
The Beauty Counter Manager is a sales focused leader responsible for maximizing sales for an assigned luxury beauty brand while delivering personalized makeup and skincare services. This role combines selling, teaching, customer relationship building, event coordination, and maintaining counter standards in a high end department store environment.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products and solutions
- Set and achieve personal and counter sales goals using in store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive business results
- Handle sales transactions including refunds and exchanges and open customer accounts
- Keep the beauty counter organized, clean, and customer ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create an inclusive customer environment
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle concerns professionally
- Strong multitasking, organization, and follow through abilities
- Drive to achieve sales targets and interest in networking and technology for selling
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Capable of continuous movement and physical tasks including lifting up to 25 pounds
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