Designated Selling Associate - The Mall At Short Hills

Summary

Designated Selling Associate focused on one-on-one customer service, driving sales and championing represented brands through product knowledge, merchandising, and appointment-based selling. The role requires building lasting customer relationships, meeting sales goals for both in-store and digital channels, and collaborating with team members to maintain a customer-ready environment. Schedule varies by week based on business needs and may include duties across departments.

Responsibilities

• Set and achieve sales goals for in-store and digital selling, using texting and social media when appropriate
• Build and maintain lasting relationships with customers and open new rewards program accounts
• Provide styling advice on fit, value, and wardrobe completion for customers
• Conduct appointment-based selling during events and non-event times
• Lead and participate in product knowledge meetings and trainings
• Provide product feedback to the district manager to improve assortment
• Perform department duties including stocking, re-merchandising, displays, markdowns, transfers and cleaning

Requirements

• Excellent communication and interpersonal skills to cultivate customer relationships
• Ability to work flexibly and prioritize multiple tasks in a fast-paced team environment
• Comfort with sales reporting and reading performance versus goals
• Knowledge of fashion, product trends and brand education
• Confidence selling across a range of price points and demonstrating item value
• High degree of organization for strategic follow up with customers
• Ability to occasionally perform work in departments other than the one hired into