Seasonal Customer Service Representative - Aventura

Summary

Seasonal in-store role focused on delivering exceptional customer service, resolving issues, and supporting store initiatives and technologies. Requires flexibility in schedule and the ability to work in a fast paced retail environment. Candidate will handle transactions, protect customer information, and promote rewards programs.

Responsibilities

• Assist customers with a variety of transactions and inquiries
• Demonstrate expertise in store technologies and operating systems
• Defuse customer situations and provide timely resolutions
• Inspire trust and positive relationships with team members
• Ensure security and privacy of customer information
• Motivate customers to adopt the rewards program
• Work variable hours and flexible schedule based on department needs
• Handle merchandise including lifting and moving items as required

Requirements

• Ability to build effective relationships with customers and peers
• Proficiency with MS Windows iOS and Android
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and high level of ownership
• Willingness to work a flexible schedule
• Ability to perform continuous movement 6-8 hours including bending reaching and lifting