Seasonal Customer Service Representative - Downtown Portland

Summary

Seasonal customer focused role responsible for delivering friendly and efficient service in a store environment. The position involves assisting customers with transactions, using store technologies, resolving issues, and supporting team initiatives while working a variable schedule based on business needs.

Responsibilities

• Assist customers with a variety of transactions and provide a seamless experience
• Demonstrate expertise in store technologies and operating systems
• Defuse customer situations and provide timely resolutions
• Ensure security and privacy of customer information
• Promote customer programs such as rewards and loyalty initiatives
• Foster teamwork and positive relationships with peers and leadership
• Maintain physical tasks including lifting and handling merchandise as required
• Work a flexible schedule that varies by week based on business needs

Requirements

• Strong customer service and relationship building skills
• Proficiency with multiple operating systems such as MS Windows, iOS and Android
• Clear and effective communication and interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability, initiative and ownership of responsibilities
• Ability to work a flexible schedule and varied hours
• Physical ability to move continuously for 6-8 hours and lift up to 25 pounds occasionally