Seasonal Customer Service Representative - Scottsdale Fashion Square

Summary

Seasonal customer service role focused on delivering seamless and friendly support to customers in a fast paced store environment. The position requires proficiency with store technologies, strong communication skills, and the ability to handle customer issues and privacy concerns while supporting store initiatives and team collaboration.

Responsibilities

• Assist customers with a variety of transactions and inquiries
• Use and demonstrate expertise in store technologies and systems
• Defuse customer situations and provide timely resolution
• Ensure security and privacy of customer information
• Promote programs such as the rewards program to customers
• Build trust and positive relationships with team members
• Work a variable schedule based on business and department needs
• Prioritize multiple tasks in a fast paced environment

Requirements

• Customer obsessed with strong interpersonal skills
• Proficiency with MS Windows, iOS, and Android operating systems
• Clear and effective verbal communication skills
• Ability to prioritize tasks and work independently
• Accountability, initiative, and high level of ownership
• Ability to work a flexible and variable schedule
• Eligible to work in the hiring location and pass background check as required