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BROBSTON GROUP

Store Manager

Posted 2 weeks ago
Orlando
Market: FL - Orlando
Industry Segment: Luxury Watches and Jewelry
Category: Retail Store Management
Seniority: Manager
Job Type: Full time
Pay Range:

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Store Manager
Watches of Switzerland
Orlando
Luxury Watches and Jewelry
Full time
Posted 2 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Job Objective

Responsible for all general store functions, with a primary focus on providing excellent client service, cultivating a professional and pleasant environment for all staff members to work in, setting standards for each associate for which he/she is accountable and working closely with the Store Director and others on the management team.

Responsibilities

  • Perform store opening and closing
  • Provide coverage on the sales floor and assist clients as deemed necessary
  • Coach, train and develop store staff
  • Ensure office and management is operating within company guidelines, company policy and procedures as outlined in the Store Operations Manual.
  • Ensure bank deposits are done according to policy and cash registers have the necessary change
  • Ensure sales are processed according to company guidelines with acceptable forms of payment (i.e., cash, checks, credit cards, cashier’s checks) and ensure all types of transactions are processed correctly (such as: special orders, layaways, trade-ins, etc.)
  • Oversee the general store maintenance
  • Perform other duties as assigned

Supervisory/Management Responsibilities

  • Direct Reports

Physical Requirements

  • Required to stand up for long periods of time
  • May be required to lift packages / boxes

Working Conditions and Environment

  • Schedule flexibility and availability required to accommodate store hours, including evenings and weekends

Knowledge and Skills Required

Education

  • High school diploma or equivalent required.

Experience

  • Qualified candidates must possess a minimum of three (3) years of specialty retail management experience. Luxury retail and/or jewelry experience is preferred.

Skills

  • Good Customer Service and selling skills
  • Good interpersonal and communication skills (verbal and written)
  • Detail oriented and good organizational Skills
  • Teamwork
  • Able to multitask in a fast paced environment
  • Computer literate (MS Office)

Performance Measures

  • Accurate processing of transactions
  • Customer Service
  • General performance related to responsibilities

About Watches of Switzerland

Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.

There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.

At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.

Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.

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Store Manager
Watches of Switzerland
Orlando
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Orlando

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