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BROBSTON GROUP

Service Consultant

Posted 3 weeks ago
Hudson Yards
Market: NY - New York
Industry Segment: Luxury Watches and Jewelry
Category: Customer Service
Seniority: Associate
Job Type: Full time
Pay Range:

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Service Consultant
Watches of Switzerland
Hudson Yards
Luxury Watches and Jewelry
Full time
Posted 3 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

As Service Consultant, you will act as a guarantor of excellence in service and ensure the highest satisfaction for our clients in the Aftercare department. You will be responsible for the quality of each aftercare experience; you will also ensure the department standard is in line with company strategy. Your role is to support the organization, workflow, special order/spare parts management long-term operational efficiency, and generation of revenue throughout the Aftercare department.

Rewards

In return for your commitment to excellence, we offer:

  • Competitive earnings
  • Benefits including medical, dental, life & disability
  • Comprehensive, ongoing training
  • Career growth potential
  • Generous staff purchase discounts

About Watches of Switzerland

Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.

There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.

At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.

Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.

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Service Consultant
Watches of Switzerland
Hudson Yards
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Service Consultant
Watches of Switzerland
Hudson Yards

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