Role Mission
As a Gucci Team Coordinator- Back of House (BOH), you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues.
You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.
Key Accountabilities
Operations
- Execute shipping and receiving process, reporting any issues to Store Director or Team Manager – Operations and taking the necessary steps to resolve;
- Ensure timely movement of merchandise as directed by Store Director or Team Manager – Operations while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;
- Assist Store Director or Team Manager – Operations with identifying problems in operations process and resolve them in quickly and timely manner;
- Maintain clear and accurate operations documents/procedures for reference purposes;
- Submit all 8300 and tax-exempt forms as received;
- Communicate all discrepancies/issues immediately to management;
- Process repairs and damages on a timely basis according to company guidelines;
- Assists with physical maintenance of the boutique;
- Place orders as needed for all supplies for the office and store;
- Ensure compliance with company standards, procedures, and security guidelines.
Inventory
- Ensure an accurate and organized store inventory at all times;
- Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Team Manager – Operations.
Key Requirements
- Experience with technology to utilize internal retail systems and shipping software programs;
- Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;
- 1 year of administrative or stock experience; preferably in a luxury environment;
- Strong attention to detail and ability to multitask;
- Familiar in Microsoft Word and Outlook;
- Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.
Key Pillars for Ways of Working
- Execute the mission of the role with a Radically Client-Centric mindset;
- Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;
- Be Relentlessly Creative and approach challenges with an innovative mindset;
- Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.
Key Behaviors to Amplify What We Do
Explore
Considerate Thinker
- Sees the big picture and understands how own actions and decisions impact others and the organization as a whole
Solutions Developer
- Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions
Deliver
Accountable Achiever
- Actively gets things done, raising the bar for performance, and taking accountability for own actions
Agile Advocate
- Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals
Connect
Connection Builder
- Builds trust-based relationships across boundaries and encourages collaboration
- Adapts own style to communicate impactfully
People Enabler
- Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness
Build
Continuous Learner
- Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort
Talent Builder
- Provides constructive and on-going feedback, coaches and helps others to achieve their full potential
Work Authorization
- Qualified candidates must have the proper work authorization to work in the United States
