Operations Supervisor

Posted 5 days ago
Bal Harbour
Market: FL - Miami
Industry Segment: Luxury Fashion, Luxury Menswear
Category: Operations
Seniority: Supervisor
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

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Operations Supervisor
Loro Piana
Bal Harbour
Luxury Fashion, Luxury Menswear
Full time
Posted 5 days ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description


General Purpose of the Position:

The Operations Supervisor, will handle all operational duties related to merchandise logistics, particularly incoming and outgoing shipment processing, allocation, and distribution. Reporting directly to the Store Manager, they will partner with management to ensure stock needs and replenishments are in alignment and in accordance with company standards.


  • Is proactive in finding solutions for back of house function and efficiencies.
  • Is proactive in finding cost saving for the store’s profitability.
  • Aiding in the management of record store initiatives.
  • Parner with Store Manager to lead inventory control counts.
  • Lead the operational aspect of the onboarding process for all new hires.
  • Leads and executes projects relating to BOH or operations i.e. record store/projects.
  • Leads and executes cycle counts.
  • Manages flow of inventory control (shipments, transfers, RTV, vouchers, and damages).
  • Run weekly inventory reports.
  • Manages replenishment of sales floor and merchandising.
  • Maintains an organized flow of goods in the stock room & onto the sales floor.
  • Ensures stock room is organized & maintained to company standards.
  • Ensures accuracy of all incoming/outgoing shipments of merchandise.
  • Able to effectively handle multiple tasks and projects successfully.
  • Perform other duties as assigned.


  • Ensures that the operations team is about to carry out directives relating to front and back of house dictated by the Operations Supervisor.
  • Supports the development and growth of all team members.
  • Monitors and manages performance of operations team, working in tandem with Store Supervisor regarding: IDPs and Performance Management and employee relations.
  • Supports management in the interview process for all operational roles.

Skills and abilities required:

  • Strong people management skills.
  • Ability to lift up to 30-40 pounds.
  • Must be deadline and detail oriented.
  • Excellent communication skills.
  • Strong customer service, analytical, and organizational skills.
  • Strong computer skills, including SAP application.

Education and Experience Required

  • AA or Bachelor’s degree preferred.

About Loro Piana

Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.

Loro Piana has come to set the benchmark for the world’s finest yarns and fabrics, thanks to its tireless investments in raw materials and production, and continued technical innovation. The company controls every stage of production to its exacting standards, from the collection of the natural fibers, right down to the delivery of the finished products to its stores. Loro Piana’s commitment to the sustainability of these rare, exclusive fibers has resulted in long term conservation programs to safeguard the animals and their habitats. By forging exclusive partnerships with suppliers round the world, it supports and encourages ongoing research and development right from the source. Loro Piana uses these unique raw materials to produce its world-renowned textiles and exceptional luxury goods, which are all meticulously crafted in Italy by some of the country’s most skilful artisans. Tradition and innovation inspire the company’s uncompromising vision of quality.