Summary

Join the team at Alexander McQueen as a Sales Associate. This role is integral to the brand’s strong identity and celebration of unbridled creativity. The successful candidate will contribute to meeting and exceeding monthly sales goals and KPI’s, developing new clients, and maintaining high standards of customer service.

Responsibilities

• Meet and exceed monthly sales goals and KPI’s thru client outreach
• Develop new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiative
• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
• Provide excellent service through a continued commitment to our service values and standards
• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
• Comply with all company policies and procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect

Requirements

• 3-7 years of previous retail sales experience in a customer service-related field; preferably a luxury environment
• Ability to consistently achieve and exceed sales goals and KPI’s
• Builds and maintains a loyal client following
• Has a genuine interest in fashion and follows industry trends/news
• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
• Possesses strong verbal and written communication
• Maintains a polished and well-groomed appearance at all time
• Ability to be mobile on the sales floor for extended periods of time
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis