Summary

As a Store Manager for Zegna, you will aid in transforming a customer’s store visit into a memorable luxury shopping experience. The Manager will be part of a dynamic, constantly changing environment, providing you with opportunities to seek and delight customers through leading a team of highly motivated and talented retail professionals.

Responsibilities

• Maximize store sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core business
• Role model customer service, coaching Sales Consultants in developing long lasting relationships with customers
• Develop an in in-depth knowledge of Zegna products to include composition, style, and origin
• Consistently raise the standard of the in-store team through active training, coaching, and motivating Associates, increasing sales effectiveness, and enhancing the customer experience
• Manage all financial aspects of business operations, accounting and budgeting including use of daily, weekly, monthly reporting tools; analysis of report data; cash register operations and Sales against goals – tracking sales versus established standards

Requirements

• 5-6 years’ experience in retail/hospitality
• Ability to self-learn and self-develop
• Generates customer delight
• Proficient with digital technology
• Familiar with Apple products is a plus
• Excellent written and verbal communication skills
• Bachelor’s degree or equivalent required