Summary

We are currently seeking a Store Manager to oversee our Livermore Pop-Up Outlet, which is scheduled to be open from May 2024 to March 2026. The Store Manager will report to the West Coast Retail Director and will be responsible for developing and overseeing best in class standards for the store’s talent and performance, ensuring a consistent client experience, and partnering with corporate functional partners to improve in-store awareness and execution.

Responsibilities

• Develop strategic goals for the team aligned with store sales, KPI and CRM targets.
• Coach and deliver a consistent client experience, ensuring retail standards and ceremony steps are upheld.
• Provide exemplary customer service and resolve customer situations diplomatically.
• Adhere to and maintain the brand’s visual merchandising guidelines.
• Manage store operations and budget effectively while minimizing costs.
• Oversee inventory management and ensure adherence to inventory guidelines.
• Lead and motivate staff, manage store schedules, and take ownership of the recruitment process.
• Conduct in-store training and carry out yearly appraisals for all staff.

Requirements

• At least 3+ years of experience in a luxury retail managerial position.
• Experience managing 5+ direct reports.
• Ability to effectively create, manage and adhere to deadlines.
• Familiar with key retail performance indicators.
• Advanced organizational, writing, and communication skills.
• Expertise in Microsoft Office 365 Suite and comfortable with computer technology.
• Willingness to travel approximately 10% of the time.
• Ability to lift 25+ lbs.