Summary

Join the Alexander McQueen team as a Client Advisor at our Chicago Pop-Up Outlet, where you will contribute to the store’s success by meeting and exceeding sales goals, developing new client relationships, and providing exceptional service. This role is an opportunity to immerse yourself in the world of luxury fashion and to represent a brand known for its individuality and creative vision.

Responsibilities

• Meet and exceed monthly sales goals and KPI’s through client outreach, appointments, and consignments.
• Inform clients of new collection deliveries, in-store events, and brand initiatives.
• Establish and nurture strong client relationships, maintaining detailed client profile records.
• Provide excellent service aligned with the company’s Service Values and Standards.
• Maintain high product knowledge on all collections, utilizing training resources.
• Assist with store opening and closing procedures, including cycle counts and maintenance.
• Comply with all company policies and procedures.
• Uphold an environment of fairness, dignity, and respect for all associates.

Requirements

• Demonstrate Alexander McQueen’s key behaviors: Empowerment, Teamwork, Respect, and Kindness.
• Significant retail sales experience, preferably in a luxury environment.
• Proven ability to achieve and exceed sales goals and KPI’s.
• Ability to build and maintain a loyal client following.
• Keen interest in fashion and awareness of industry trends/news.
• Strong work ethic, leadership skills, high energy level, and team-oriented attitude.
• Excellent verbal and written communication skills.
• Polished and well-groomed appearance.
• Mobile on the sales floor for extended periods and able to lift packages weighing 5-8 lbs.