Summary

As a Sales Associate at Oliver Peoples, you will be at the forefront of delivering exceptional customer service and building strong relationships with clients. Your role is crucial in achieving sales targets and providing personalized recommendations based on in-depth product knowledge, including the latest eyewear trends and styles.

Responsibilities

• Provide outstanding customer service to ensure a memorable shopping experience.
• Stay informed on industry trends and product knowledge through training and workshops.
• Build and maintain client relationships, meeting their needs in-store and through follow-up communication.
• Meet and exceed sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs to eyewear.
• Maintain a clean and visually appealing store environment.
• Provide omnichannel support for a seamless customer service experience.
• Adhere to brand policies and procedures.
• Perform other duties as assigned by management.

Requirements

• High school diploma or equivalent.
• 2+ years of retail sales experience, preferably in eyewear or luxury retail.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Demonstrated ability to achieve sales targets.
• Team-player, adaptable, and open to feedback.
• Problem-solving and analytical thinking skills.
• Ability to stand for extended periods and lift up to 25 pounds.
• Experience with POS systems and luxury sales preferred.