Summary

The Sales Associate is responsible for delivering best in class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes.

Responsibilities

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Maintain a strong drive for results and a positive, team first attitude
• Ensure a welcoming client focused environment
• Develop local and international client book
• Demonstrate strong product expertise
• Problem solve in partnership with leadership team
• Support floor moves, merchandising, visual merchandising, and housekeeping
• Help locate merchandise at other Boutiques for clients
• Responsible for individual stock assignments
• Participate in all inventory and cycle counts
• Assist in packing or wrapping customers’ merchandise, when necessary

Requirements

• At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment
• Strong drive for business results with a passion for creativity, fashion and the brand
• Ability to develop strong and lasting relationships
• Provide outstanding customer service
• Read, count, and write to accurately complete all business and client related documentation
• Ability to adjust priorities and manage time in a fast-paced environment
• Ability to work varied hours/days, including nights, weekends, and holidays
• Ability to operate all equipment necessary to perform the job
• Can stand for extended periods, move and handle boxes of merchandise and fixtures
• Must be able to lift at least 30 lbs.
• Willingness to adhere to all company policies, procedures, regulations, and standards