Summary

As an Operations Associate at Alexander McQueen, you will be responsible for managing the flow of merchandise in and out of the stock room, ensuring efficient inventory control, and supporting the store in achieving sales targets and maintaining store maintenance. This role is integral to providing the best client experience possible.

Responsibilities

• Assist in preparing and actioning annual physical inventories
• Weekly audits of unreceived cartons and investigation of NOH (Negative On-Hand) Report
• Support the store in reaching overall sales targets
• Manage the facilities and overall store maintenance in partnership with management, operations management, and 3rd party vendors where necessary
• Maintain and establish an organized and highly functional BOH environment
• Assist management with stock supplies and order management
• Support visual merchandise floor moves and key events
• Audit store shipments and verify LP best practices
• Oversee Omnichannel functions and achieve Omni-specific KPIs
• Conduct Cycle Counts and manage Store-to-Store transfers
• Assist with the AfterSales program and manage store consignments
• Ensure COG policy compliance and manage staff uniforms
• Communicate key stock levels and shipment receipts to the team
• Provide sales/floor support as needed
• Take on additional projects as required by the business

Requirements

• Demonstrate Alexander McQueen behaviors
• 1+ years experience in a similar role within apparel, footwear, or jewelry
• Effective communication skills with various stakeholders
• Proficiency in Microsoft Office 365 Suite, especially Excel
• Comfort with computer technology, including PC and iOS devices
• Ability to prioritize and troubleshoot in a fast-paced environment
• Physical ability to be mobile, stand, climb ladders, and lift packages up to 35 lbs.