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Market:MA - Boston
Industry Segment:Luxury Watches and Jewelry
Category:Training and Development
Seniority:Manager
Job Type:Full time

1860, Saint-Imier at the very heart of the birthplace of watchmaking. A bold young man decides to found his own brand. His name: Edouard Heuer. At the age of just 20, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention in order to invent incredible watches and chronographs of extreme precision. The world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s motto, “Don’t Crack Under Pressure”, are prominent partnerships and brand ambassadors that express the brand’s passion for action and high performance. These include the Formula E World Championship, of which the brand is a founding partner, the TAG Heuer Porsche Formula E team, the Aston Martin Red Bull Racing Formula 1 Team, the Formula 1 Monaco Grand Prix and Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer Ambassadors, they all build the legend and share the ability to stand up to pressure, constantly pushing their limits, including legends Steve McQueen and Ayrton Senna, actors Chris Hemsworth and Patrick Dempsey, ATP next-generation tennis players Alex de Minaur, Frances Tiafoe, Denis Shapovalov and Felix Auger Aliassime, and big wave surfer Kai Lenny.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As a Training Manager reporting to the Training Director of the Americas, you will be responsible for delivering exceptional training sessions to Boutique Managers, Account Executives, and Area Sales Managers. Your role is pivotal in driving adoption and utilization across wholesale and retail channels, aligning with global and regional training strategies and acting as a key influencer for customer experience, brand, and product training.

Responsibilities

  • Assess retail practices to enhance customer experience in collaboration with HQ and local teams.
  • Design and deliver training sessions both online and offline, focusing on local trainers and boutique staff.
  • Collaborate with the Commercial Team to identify and address product knowledge training needs.
  • Conduct monthly and weekly analysis reporting.
  • Manage E-learning platform KPIs and communicate with all channels per learner per POS.
  • Provide technical support for the digital learning platform to all users.
  • Support the TAG Heuer Onboarding Program and partner with Key Managers for digital platform enrollment and training needs.
  • Coordinate logistics for in-person trainings, including venue and travel arrangements.
  • Lead and analyze operational training documents for all training sessions.
  • Take charge of one Area of Responsibility: Brand & Product, Customer Experience, or Wholesale.

Requirements

  • Creative approach to training design and delivery, both offline and online.
  • In-depth knowledge of retail and experience training boutique staff.
  • Passionate about people and learning, with a positive influence on team and training environments.
  • Public speaking skills and the ability to communicate with diverse audiences.
  • Attention to detail and initiative to advance projects in a dynamic setting.
  • Understanding of mobile platform applications.
  • Proficiency in English and Spanish; additional languages are a plus.
  • Willingness to travel 70% of the time, both internationally and domestically.
  • 5 years of experience in retail and/or retail training, luxury retail preferred.
  • Strategic, detail-oriented, with excellent planning and organizational skills.
  • Proficiency in MS Office, including Excel and PowerPoint, and experience with PowerBI.

MarketMA - Boston
Industry SegmentLuxury Watches and Jewelry
CategoryTraining and Development
SeniorityManager
Job TypeFull time

1860, Saint-Imier at the very heart of the birthplace of watchmaking. A bold young man decides to found his own brand. His name: Edouard Heuer. At the age of just 20, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention in order to invent incredible watches and chronographs of extreme precision. The world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s motto, “Don’t Crack Under Pressure”, are prominent partnerships and brand ambassadors that express the brand’s passion for action and high performance. These include the Formula E World Championship, of which the brand is a founding partner, the TAG Heuer Porsche Formula E team, the Aston Martin Red Bull Racing Formula 1 Team, the Formula 1 Monaco Grand Prix and Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer Ambassadors, they all build the legend and share the ability to stand up to pressure, constantly pushing their limits, including legends Steve McQueen and Ayrton Senna, actors Chris Hemsworth and Patrick Dempsey, ATP next-generation tennis players Alex de Minaur, Frances Tiafoe, Denis Shapovalov and Felix Auger Aliassime, and big wave surfer Kai Lenny.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Watches and Jewelry
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No longer accepting applications

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Training Manager
Tag Heuer
Springfield
Luxury Watches and Jewelry
Full time
Posted 1 month ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Tag Heuer

1860, Saint-Imier at the very heart of the birthplace of watchmaking. A bold young man decides to found his own brand. His name: Edouard Heuer. At the age of just 20, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention in order to invent incredible watches and chronographs of extreme precision. The world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s motto, “Don’t Crack Under Pressure”, are prominent partnerships and brand ambassadors that express the brand’s passion for action and high performance. These include the Formula E World Championship, of which the brand is a founding partner, the TAG Heuer Porsche Formula E team, the Aston Martin Red Bull Racing Formula 1 Team, the Formula 1 Monaco Grand Prix and Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer Ambassadors, they all build the legend and share the ability to stand up to pressure, constantly pushing their limits, including legends Steve McQueen and Ayrton Senna, actors Chris Hemsworth and Patrick Dempsey, ATP next-generation tennis players Alex de Minaur, Frances Tiafoe, Denis Shapovalov and Felix Auger Aliassime, and big wave surfer Kai Lenny.

No longer accepting applications

Training Manager

Posted 1 month ago
Springfield
Market: MA - Boston
Industry Segment: Luxury Watches and Jewelry
Category: Training and Development
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Training Manager
Tag Heuer
Springfield
Luxury Watches and Jewelry
Full time
Posted 1 month ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Tag Heuer

1860, Saint-Imier at the very heart of the birthplace of watchmaking. A bold young man decides to found his own brand. His name: Edouard Heuer. At the age of just 20, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention in order to invent incredible watches and chronographs of extreme precision. The world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s motto, “Don’t Crack Under Pressure”, are prominent partnerships and brand ambassadors that express the brand’s passion for action and high performance. These include the Formula E World Championship, of which the brand is a founding partner, the TAG Heuer Porsche Formula E team, the Aston Martin Red Bull Racing Formula 1 Team, the Formula 1 Monaco Grand Prix and Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer Ambassadors, they all build the legend and share the ability to stand up to pressure, constantly pushing their limits, including legends Steve McQueen and Ayrton Senna, actors Chris Hemsworth and Patrick Dempsey, ATP next-generation tennis players Alex de Minaur, Frances Tiafoe, Denis Shapovalov and Felix Auger Aliassime, and big wave surfer Kai Lenny.

Training Manager

Tag Heuer

Springfield

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Training Manager
Tag Heuer
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