Summary

As a Sales Associate at Oliver Peoples, you will be integral to our commitment to excellence in service. You will provide exceptional customer service, build strong relationships with clients, and contribute to achieving sales targets. With a focus on superior product knowledge and a passion for the latest eyewear trends, you will offer personalized recommendations to our clientele.

Responsibilities

• Provide outstanding customer service to all clients, ensuring a memorable shopping experience.
• Stay informed on industry trends and product knowledge, attending required training sessions and workshops.
• Build and maintain client relationships, meeting their needs in-store and through follow-up communication.
• Meet and exceed sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs to eyewear.
• Maintain a clean and visually appealing store environment.
• Provide omnichannel support for a seamless customer service experience.
• Adhere to all brand policies and procedures.
• Perform other duties as assigned by management.

Requirements

• High school diploma or equivalent.
• 2+ years of retail sales experience, preferably in eyewear or luxury retail.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Demonstrated ability to achieve sales targets.
• Team-player, adaptable, and open to feedback.
• Problem-solving and analytical thinking skills.
• Ability to stand for extended periods and lift up to 25 pounds.
• Experience with POS systems and luxury sales preferred.