We are a prestigious men’s custom tailoring establishment renowned for our dedication to quality, craftsmanship, and the finest luxury textiles, including cashmere and vicuña. Our commitment to excellence and personalized service has earned us a distinguished reputation among our discerning clientele. As we continue to grow, we are seeking a top Sales Associate with a passion for fashion, an eye for detail, and extensive experience in luxury textiles. This role is perfect for someone who thrives in a high-end retail environment and is skilled at crafting bespoke experiences for every client.

Key Responsibilities:

• Provide exceptional, personalized service to clients, guiding them through our range of luxury textiles, custom tailoring options, and styling advice.
• Demonstrate in-depth knowledge of luxury textiles, including cashmere and vicuña, to educate and advise clients on their investments.
• Develop and maintain strong relationships with clients, offering personalized follow-ups and consultations to ensure their needs are met.
• Achieve and exceed sales targets by effectively engaging with clients and understanding their tailoring needs and preferences.
• Manage and oversee client fittings, liaising with tailors to ensure each garment is crafted to the highest standard.
• Maintain up-to-date knowledge of fashion trends, tailoring techniques, and new materials in the luxury market.
• Participate in inventory management, ensuring the showroom is well-stocked with a range of textiles and accessories.
• Collaborate with the team to plan and execute in-store events, promotions, and client appreciation activities.
• Provide feedback to management on customer preferences, market trends, and potential areas for expansion or improvement.

• Proven experience as a Sales Associate or similar role in luxury retail, with a strong emphasis on menswear and custom tailoring.
• Exceptional knowledge of luxury textiles, particularly cashmere and vicuña, with the ability to convey this knowledge convincingly to clients.
• Excellent interpersonal and communication skills, with a flair for building rapport with high-end clients.
• Strong organizational and multitasking abilities, with a keen attention to detail.
• A proactive approach to sales, with a drive to achieve and exceed targets.
• Flexibility to work according to the business needs, including weekends and holidays.
• Professional appearance and demeanor, reflecting the brand’s luxury status.
• Bachelor’s degree in Fashion, Business, or a related field is preferred but not required.