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Market:HI - Hawaii
Industry Segment:Contemporary FashionContemporary MenswearDepartment Stores
Category:Customer Service
Seniority:Associate
Job Type:Full time
Budget: $15.75 - $26.00 hourly
Remote? Fully Remote

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

In this Seasonal Customer Care Specialist 1 role, you will be the voice of Nordstrom, fielding real-time calls from customers across the country during peak events in a virtual contact center environment. The ideal candidate is caring and compassionate, enthusiastic, solutions-oriented, and committed to providing outstanding service.

Responsibilities

  • Act as a Brand Ambassador for Nordstrom, providing world-class service to all customers
  • Successfully troubleshoot and resolve customer service inquiries or issues via phone
  • Provide customers with critical service and product information
  • Process orders and enter data into the order entry system
  • Track customer packages
  • Other duties as assigned

Requirements

  • Reliable Internet connection with minimum required speeds and a wired connection to the modem
  • A quiet, distraction-free, secure home workspace
  • Ability to work entire shift at a desk, wearing a headset, and participate in video calls
  • Excellent communication skills
  • Conflict management skills and professional composure
  • Ability to work in a fast-paced environment with a high sense of urgency
  • Understanding of computer systems and troubleshooting issues
  • Flexibility to work a set schedule, including nights, weekends, and holidays, with required overtime
  • 6+ months experience in a customer service-focused environment (preferred)

MarketHI - Hawaii
Industry SegmentContemporary FashionContemporary MenswearDepartment Stores
CategoryCustomer Service
SeniorityAssociate
Job TypeFull time
Target Salary: $15.75 - $26.00 hourly
Remote? Fully Remote

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Contemporary Fashion, Contemporary Menswear, Department Stores
Single Page

No longer accepting applications

No data was found
Seasonal Customer Care Specialist 1
Nordstrom
Remote
Contemporary Fashion, Contemporary Menswear, Department Stores
Full time
Posted 3 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Nordstrom

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

No longer accepting applications

Seasonal Customer Care Specialist 1

Posted 3 weeks ago
Honolulu
Market: HI - Hawaii
Industry Segment: Contemporary Fashion, Contemporary Menswear, Department Stores
Category: Customer Service
Seniority: Associate
Job Type: Full time
Remote? Fully Remote
Pay Range: $15.75 - $26.00 hourly

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Seasonal Customer Care Specialist 1
Nordstrom
Remote
Contemporary Fashion, Contemporary Menswear, Department Stores
Full time
Posted 3 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Nordstrom

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

Seasonal Customer Care Specialist 1

Nordstrom

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