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Market:NC - Charlotte
Industry Segment:Contemporary FashionContemporary MenswearDepartment Stores
Category:Customer Service
Seniority:Associate
Job Type:Full time
Remote? Fully Remote

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As a Financial Services Specialist, you will be the face of our Legendary Customer Service in a fully remote role, handling customer calls and inquiries with compassion and efficiency. Embrace technology and work autonomously to uphold high standards of service.

Responsibilities

  • Answer complex inbound account inquiries for Visa, Retail, Debit, Loyalty Program, and Gift Card products, including escalated calls.
  • Troubleshoot online enrollment, password, and sign-on issues.
  • Enter and review new account applications from various channels.
  • Process register referrals, online transactions, credit line increase requests, and payments.
  • Perform other duties as assigned.

Requirements

  • 1+ years of experience in customer service.
  • A quiet, distraction-free, secure workspace with a reliable wired internet connection.
  • Clear and professional communication skills, both verbal and written.
  • Ability to work a flexible schedule, including nights and weekends.
  • Strong analytical, problem-solving, and decision-making skills.
  • Computer proficiency and technical troubleshooting skills.

MarketNC - Charlotte
Industry SegmentContemporary FashionContemporary MenswearDepartment Stores
CategoryCustomer Service
SeniorityAssociate
Job TypeFull time
Remote? Fully Remote

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Contemporary Fashion, Contemporary Menswear, Department Stores
Single Page

No longer accepting applications

No data was found
Financial Services Specialist 1
Nordstrom
Remote
Contemporary Fashion, Contemporary Menswear, Department Stores
Full time
Posted 2 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Nordstrom

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

No longer accepting applications

Financial Services Specialist 1

Posted 2 weeks ago
Charlotte
Market: NC - Charlotte
Industry Segment: Contemporary Fashion, Contemporary Menswear, Department Stores
Category: Customer Service
Seniority: Associate
Job Type: Full time
Remote? Fully Remote

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Financial Services Specialist 1
Nordstrom
Remote
Contemporary Fashion, Contemporary Menswear, Department Stores
Full time
Posted 2 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Nordstrom

At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated people who work hard to become leaders within the company, at all levels of the organization. These well-traveled paths show how hard work, loyalty, a competitive spirit and your unwavering commitment to the customer can take you and your career to new places.

In addition to being a great place to have a career, we’re also committed to respecting the environment and supporting our communities. To learn more, check out NordstromCares.com.

Financial Services Specialist 1

Nordstrom

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