Summary

As a Store Manager at Oliver Peoples, you will be the on-the-floor leader, not only performing all store functions but also leading the store to success. You will develop a team that consistently delivers the Luxury Retail Signature Experience to exceed expectations in all areas of business operations, including financial results, customer and associate satisfaction, merchandise presentation, public relations/events, and asset protection.

Responsibilities

• Ensure delivery of the Luxury Retail Signature Experience.
• Represent the Luxury Retail point-of-view when communicating with the media.
• Direct and monitor all sales and operational activities to meet sales objectives.
• Recruit and hire superior talent with experience in a luxury service environment.
• Create and maintain bench strength with a clearly defined succession plan.
• Coach associates by providing clear, motivating, and constructive performance feedback.
• Accurately staff the store to deliver gracious customer service and meet sales goals.
• Create an environment that encourages the development of managers and associates.
• Recognize associates for their performance and service.
• Maintain high standards of presentation and operations.
• Communicate product feedback and trends to the Brand Team.
• Analyze key financial data and identify business trends/opportunities.
• Exemplify Luxottica Retail vision, mission, and values; lead by example.

Requirements

• High School Diploma or equivalent.
• Sales experience with strong financial acumen.
• Effective oral and written communication skills.
• Polished appearance and public communication skills.
• Organization and time management abilities.
• Team building and management proficiencies.
• Strong interpersonal skills with critical thinking.
• Detail-oriented and analytical with computer proficiency.
• Flexibility to work non-traditional hours, including evenings and weekends.
• Preferred: 3+ years management experience in the luxury service industry.