Summary
We are seeking a dynamic and experienced Store Manager to lead our team in the heart of Washington DC. As a Store Manager, you will be responsible for overseeing all aspects of the store’s operations, driving sales, and ensuring exceptional customer service. You will lead a team of six dedicated individuals, fostering a collaborative and high-performance work environment.
Key Responsibilities:
- Team Leadership: Lead, motivate, and coach a team of six retail professionals to achieve sales targets and deliver an exceptional customer experience.
- Operational Excellence: Ensure smooth day-to-day operations of the store, including inventory management, visual merchandising, and compliance with company policies and procedures.
- Sales and Performance Management: Drive sales growth by setting ambitious targets, analyzing performance metrics, and implementing strategies to maximize revenue and profitability.
- Customer Service: Uphold the brand’s reputation for unparalleled customer service by personally engaging with customers, resolving issues promptly, and maintaining a welcoming and luxurious store environment.
- Local Market Knowledge: Leverage your strong understanding of the local market to identify opportunities for business growth, adapt strategies to meet the needs of Washington DC clientele, and stay informed about competitor activities.
- Training and Development: Invest in the professional development of your team through ongoing training initiatives, performance evaluations, and succession planning.
Requirements:
- 5+ years of experience in luxury retail management, with a proven track record of driving sales and leading high-performing teams.
- Exceptional leadership skills with the ability to inspire and motivate others towards achieving common goals.
- Strong understanding of the local market dynamics, customer preferences, and competitor landscape in Washington DC.
- Excellent communication, interpersonal, and problem-solving skills.
- Passion for luxury fashion and a commitment to delivering an unparalleled shopping experience.
