Summary

The Senior Sales Professional at Ralph Lauren is responsible for creating extraordinary client experiences and exceeding sales goals. This role involves developing and nurturing client relationships, acting as a brand ambassador, and demonstrating an entrepreneurial spirit.

Responsibilities

• Provide exceptional customer service and hospitality.
• Deepen customer relationships to drive loyalty and spend.
• Achieve or exceed sales goals and capture customer data.
• Initiate sales opportunities with existing and prospective customers.
• Deliver memorable moments to every customer.
• Maintain customer correspondence to enhance relationships and drive sales.
• Drive consistent business through key product pillars and full price volume.
• Utilize technology and virtual selling to reach clients.
• Develop strong product knowledge across RL Lifestyles.
• Stay informed about company history and current events.
• Maintain professional appearance and behaviors.
• Support company initiatives related to product launches and selling.
• Assist with inventory, special events, and projects as needed.
• Perform opening and closing store duties.
• Maintain open communications with management, peers, and corporate partners.
• Network and socialize with target customers.

Requirements

• 1-3 years of relevant work experience.
• Well-developed written and verbal skills.
• Excellent interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task in a high-pressure environment.
• Self-starter with a proactive mindset and passion for learning.
• Positive energy and desire to work with people.
• Proficiency in English; other languages are a plus.
• Passion for the Ralph Lauren brand and selling environment.