Summary

The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. They are responsible for exceeding sales goals, developing and nurturing client relationships, and acting as brand ambassadors. The role requires confidence, drive, and an entrepreneurial spirit.

Responsibilities

• Provide exceptional customer service and hospitality by greeting, listening, and assisting customers.
• Elevate in-store experience by consistently delivering memorable moments.
• Maintain customer correspondence to build relationships and drive sales.
• Drive consistent business through key product pillars and full price volume.
• Utilize technology and virtual selling to outreach to clients and offer Ralph Lauren products.
• Develop strong product knowledge across the RL Lifestyle catalogues.
• Be well informed about the company history, current events, and general information.
• Maintain a professional appearance and adhere to dress and grooming standards.
• Support company initiatives related to product launches and customer experience.
• Assist with inventory, special events, and projects as needed.
• Perform opening and closing store duties as needed.
• Maintain open communications with management, peers, and corporate partners.
• Network and socialize with target customers.

Requirements

• 1-3 years of prior relevant work experience.
• Well-developed written and verbal skills.
• Excellent interpersonal skills with the ability to build strong relationships.
• Strong organizational skills and attention to detail.
• Ability to multi-task and work in a high-pressure environment.
• Self-starter with a proactive mindset and passion for learning.
• Positive energy and genuine desire to work with people.
• Proficiency in English; other languages are a plus.
• Passion for the Brand and thriving in a selling environment.