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Market:NY - New York
Industry Segment:Luxury Menswear
Category:Retail Sales
Seniority:Associate
Job Type:Full time

The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As a Customer Advisor, you will be at the forefront of delivering a luxury shopping experience, engaging customers with the brand’s heritage, and providing exceptional service. You will be a trusted advisor in fashion and style, ensuring customer satisfaction and contributing to the growth and longevity of the brand.

Responsibilities

  • Provide a memorable luxury in-store customer service experience.
  • Demonstrate an entrepreneurial mindset to develop the business and attract new customers.
  • Consult with customers to discover their needs and preferences.
  • Anticipate and exceed customer expectations, both expressed and unexpressed.
  • Create opportunities for customers to experience the full range of products and styles.
  • Promote Made-to-Measure service and utilize technology for an integrated luxury experience.
  • Collect accurate customer data in accordance with CRM procedures.
  • Resolve customer issues with empathy and in adherence to company policies.
  • Drive and perform onsite audits of store physical inventories.
  • Develop in-depth knowledge of products and craftsmanship.
  • Communicate effectively within the store team and support the orientation of new staff.
  • Measure performance using customer service and sales KPIs.
  • Adhere to store operations and time and attendance policies.

Requirements

  • Passionate and open-minded with a customer-first attitude.
  • Ability to self-learn and self-develop.
  • Proficient with digital technology and familiarity with Apple products is a plus.
  • Excellent written and verbal communication skills.

MarketNY - New York
Industry SegmentLuxury Menswear
CategoryRetail Sales
SeniorityAssociate
Job TypeFull time

The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Menswear
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Customer Advisor – Meatpacking
Ermenegildo Zegna
New York
Luxury Menswear
Full time
Posted 3 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Ermenegildo Zegna

The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.

Copied

Customer Advisor – Meatpacking

Posted 3 weeks ago
New York
Market: NY - New York
Industry Segment: Luxury Menswear
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page
No data was found
Customer Advisor – Meatpacking
Ermenegildo Zegna
New York
Luxury Menswear
Full time
Posted 3 weeks ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Ermenegildo Zegna

The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.

Copied

Customer Advisor – Meatpacking

Ermenegildo Zegna

New York

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Customer Advisor – Meatpacking
Ermenegildo Zegna
Confidential Company
New York

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