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Market:CA - Los Angeles
Industry Segment:Luxury Watches and Jewelry
Category:Retail Sales
Seniority:Associate
Job Type:Full time

The brainchild of Boston watchmaker, Ariosto Jones, IWC Schaffhausen as its name suggests is an international watch company that is renowned for crafting luxurious timepieces that prove style and functionality can work together with effortless ease. Having founded the watch company in 1868, Ariosto achieved his vision by bringing together progressive American production techniques and the skilled craftsmanship of Swiss watchmakers, in order to create world-class timepieces that are of the highest standard, both aesthetically and functionally. Today, IWC Schaffhausen has gained an international reputation based on a passion for providing exquisite timepieces that embrace the very latest timekeeping innovations and styling. As a result, IWC Schaffhausen is now one of the world’s leading brands with a reputation for creating watches that combine supreme precision and exclusive design.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

The IWC Client Advisor is responsible for delivering stellar client experience and for achieving personal sales targets as well as those of the boutique. The Client Advisor acts as an ambassador of IWC at all times with client satisfaction being the utmost goal.

Responsibilities

  • Host clients and other stakeholders, providing personalized customer experience.
  • Sell watches, accessories, and services, exceeding turnover targets set by the Boutique Manager.
  • Identify and create sales opportunities inside and outside the boutique environment.
  • Develop and maintain client database and manage clienteling activities daily.
  • Handle customer service requests and respective processes.
  • Know IWC’s history, products, partnerships, and the watch and luxury industries.
  • Deliver outstanding client service and treatment to differentiate from competition.
  • Organize and execute all operational tasks in detail and with care.
  • Maintain the boutique according to global IWC visual merchandising standards.
  • Support the overall organization of the boutique with a strong team approach.
  • Take on a championship role (Visual Merchandising, Operations, Customer Service, CRM) to elevate the boutique’s KPIs.

Requirements

  • 3-5 years of experience in sales or hospitality.
  • Fluent in English.
  • Comfortable with video chat software.
  • Strong team player mindset.
  • Excellent communication skills with the ability to develop strong networks.
  • Curious and resourceful, able to work independently on creating sales leads.
  • Result-oriented and driven with strong selling skills.
  • Accountable and reliable.
  • Organized and disciplined, able to handle a large diversity of tasks in a timely manner.
  • High emotional intelligence and general education.
  • Perfect understanding of client satisfaction and luxury experience.
  • Open and outgoing personality with eagerness to learn and grow.
  • Creative, curious, and versatile with good interpersonal skills and empathy.
  • Perfect manners and can maintain a conversation elegantly.

MarketCA - Los Angeles
Industry SegmentLuxury Watches and Jewelry
CategoryRetail Sales
SeniorityAssociate
Job TypeFull time

The brainchild of Boston watchmaker, Ariosto Jones, IWC Schaffhausen as its name suggests is an international watch company that is renowned for crafting luxurious timepieces that prove style and functionality can work together with effortless ease. Having founded the watch company in 1868, Ariosto achieved his vision by bringing together progressive American production techniques and the skilled craftsmanship of Swiss watchmakers, in order to create world-class timepieces that are of the highest standard, both aesthetically and functionally. Today, IWC Schaffhausen has gained an international reputation based on a passion for providing exquisite timepieces that embrace the very latest timekeeping innovations and styling. As a result, IWC Schaffhausen is now one of the world’s leading brands with a reputation for creating watches that combine supreme precision and exclusive design.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Watches and Jewelry
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Client Advisor – Topanga
IWC Schaffhausen
Topanga
Luxury Watches and Jewelry
Full time
Posted 3 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About IWC Schaffhausen

The brainchild of Boston watchmaker, Ariosto Jones, IWC Schaffhausen as its name suggests is an international watch company that is renowned for crafting luxurious timepieces that prove style and functionality can work together with effortless ease. Having founded the watch company in 1868, Ariosto achieved his vision by bringing together progressive American production techniques and the skilled craftsmanship of Swiss watchmakers, in order to create world-class timepieces that are of the highest standard, both aesthetically and functionally. Today, IWC Schaffhausen has gained an international reputation based on a passion for providing exquisite timepieces that embrace the very latest timekeeping innovations and styling. As a result, IWC Schaffhausen is now one of the world’s leading brands with a reputation for creating watches that combine supreme precision and exclusive design.

Copied

Client Advisor – Topanga

Posted 3 months ago
Topanga
Market: CA - Los Angeles
Industry Segment: Luxury Watches and Jewelry
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page
No data was found
Client Advisor – Topanga
IWC Schaffhausen
Topanga
Luxury Watches and Jewelry
Full time
Posted 3 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About IWC Schaffhausen

The brainchild of Boston watchmaker, Ariosto Jones, IWC Schaffhausen as its name suggests is an international watch company that is renowned for crafting luxurious timepieces that prove style and functionality can work together with effortless ease. Having founded the watch company in 1868, Ariosto achieved his vision by bringing together progressive American production techniques and the skilled craftsmanship of Swiss watchmakers, in order to create world-class timepieces that are of the highest standard, both aesthetically and functionally. Today, IWC Schaffhausen has gained an international reputation based on a passion for providing exquisite timepieces that embrace the very latest timekeeping innovations and styling. As a result, IWC Schaffhausen is now one of the world’s leading brands with a reputation for creating watches that combine supreme precision and exclusive design.

Copied

Client Advisor – Topanga

IWC Schaffhausen

Topanga

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