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Market:IL - Chicago
Industry Segment:Luxury Fashion
Category:Retail Sales
Seniority:Associate
Job Type:Full time

Renowned for his avant-garde aesthetic and theatrical runway shows, Alexander McQueen began his journey in the fashion world in the early 1990s. Born and raised in London, McQueen honed his craft at the prestigious Central Saint Martins College of Art and Design. After graduating, he quickly made a name for himself with his emotionally charged and provocative collections, which pushed the boundaries of traditional fashion design. His unique vision caught the attention of influential figures in the industry, and in 1996, he was appointed Chief Designer at Givenchy, a role he held until 2001.

In 2001, McQueen launched his own namesake label, focusing on producing collections that combined his love for theatrical drama with expert tailoring and innovative design. His label’s aesthetics, often inspired by history, art, and culture, were characterized by the romantic yet rebellious, the beautiful yet dark. This dichotomy became the brand’s signature style, leading to its global recognition. The brand continued to grow, and in 2006, Gucci Group acquired a majority stake, providing the financial backing necessary to further expand its international presence.

Alexander McQueen tragically passed away in 2010, but his profound influence on the fashion world continues to resonate. Today, the brand is headed by Sarah Burton, who worked closely with McQueen for many years. Under her leadership, the brand has retained its unique identity while continuously evolving to meet the demands of modern fashion. Alexander McQueen remains a major force in the global fashion industry, known for its commitment to craftsmanship, innovation, and daring design, staying true to the spirit of its eponymous founder.

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Marketplace Role

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Job Description

Summary

The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalized client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.

Responsibilities

  • Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage
  • Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
  • Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty
  • Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
  • Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviors.
  • Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
  • Maintain shop floor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
  • Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives
  • Follow Company grooming, accordingly with AMQ standards and policies
  • Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed

Requirements

  • You will be able to demonstrate the desired Alexander McQueen behaviors 
  • Proven experience in a similar role within fashion retail companies or customer service-related field
  • Proven ability to drive and exceed individual and store KPIs
  • Possesses genuine interest in fashion and follows industry trends/news
  • Team-player mentality
  • Strong verbal and written communication skills
  • Strong selling skills and ability to overcome objections
  • Client centric approach and an entrepreneurial spirit
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc.
  • Ability to use digital retail tools and CRM
  • Ability to be mobile for extended periods of time
  • Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis

MarketIL - Chicago
Industry SegmentLuxury Fashion
CategoryRetail Sales
SeniorityAssociate
Job TypeFull time

Renowned for his avant-garde aesthetic and theatrical runway shows, Alexander McQueen began his journey in the fashion world in the early 1990s. Born and raised in London, McQueen honed his craft at the prestigious Central Saint Martins College of Art and Design. After graduating, he quickly made a name for himself with his emotionally charged and provocative collections, which pushed the boundaries of traditional fashion design. His unique vision caught the attention of influential figures in the industry, and in 1996, he was appointed Chief Designer at Givenchy, a role he held until 2001.

In 2001, McQueen launched his own namesake label, focusing on producing collections that combined his love for theatrical drama with expert tailoring and innovative design. His label’s aesthetics, often inspired by history, art, and culture, were characterized by the romantic yet rebellious, the beautiful yet dark. This dichotomy became the brand’s signature style, leading to its global recognition. The brand continued to grow, and in 2006, Gucci Group acquired a majority stake, providing the financial backing necessary to further expand its international presence.

Alexander McQueen tragically passed away in 2010, but his profound influence on the fashion world continues to resonate. Today, the brand is headed by Sarah Burton, who worked closely with McQueen for many years. Under her leadership, the brand has retained its unique identity while continuously evolving to meet the demands of modern fashion. Alexander McQueen remains a major force in the global fashion industry, known for its commitment to craftsmanship, innovation, and daring design, staying true to the spirit of its eponymous founder.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Fashion
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Client Advisor – Chicago Pop-Up Outlet
Alexander McQueen
Rosemont
Luxury Fashion
Full time
Posted 3 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Alexander McQueen

Renowned for his avant-garde aesthetic and theatrical runway shows, Alexander McQueen began his journey in the fashion world in the early 1990s. Born and raised in London, McQueen honed his craft at the prestigious Central Saint Martins College of Art and Design. After graduating, he quickly made a name for himself with his emotionally charged and provocative collections, which pushed the boundaries of traditional fashion design. His unique vision caught the attention of influential figures in the industry, and in 1996, he was appointed Chief Designer at Givenchy, a role he held until 2001.

In 2001, McQueen launched his own namesake label, focusing on producing collections that combined his love for theatrical drama with expert tailoring and innovative design. His label’s aesthetics, often inspired by history, art, and culture, were characterized by the romantic yet rebellious, the beautiful yet dark. This dichotomy became the brand’s signature style, leading to its global recognition. The brand continued to grow, and in 2006, Gucci Group acquired a majority stake, providing the financial backing necessary to further expand its international presence.

Alexander McQueen tragically passed away in 2010, but his profound influence on the fashion world continues to resonate. Today, the brand is headed by Sarah Burton, who worked closely with McQueen for many years. Under her leadership, the brand has retained its unique identity while continuously evolving to meet the demands of modern fashion. Alexander McQueen remains a major force in the global fashion industry, known for its commitment to craftsmanship, innovation, and daring design, staying true to the spirit of its eponymous founder.

No longer accepting applications

Client Advisor – Chicago Pop-Up Outlet

Posted 3 months ago
Rosemont
Market: IL - Chicago
Industry Segment: Luxury Fashion
Category: Retail Sales
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Client Advisor – Chicago Pop-Up Outlet
Alexander McQueen
Rosemont
Luxury Fashion
Full time
Posted 3 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Alexander McQueen

Renowned for his avant-garde aesthetic and theatrical runway shows, Alexander McQueen began his journey in the fashion world in the early 1990s. Born and raised in London, McQueen honed his craft at the prestigious Central Saint Martins College of Art and Design. After graduating, he quickly made a name for himself with his emotionally charged and provocative collections, which pushed the boundaries of traditional fashion design. His unique vision caught the attention of influential figures in the industry, and in 1996, he was appointed Chief Designer at Givenchy, a role he held until 2001.

In 2001, McQueen launched his own namesake label, focusing on producing collections that combined his love for theatrical drama with expert tailoring and innovative design. His label’s aesthetics, often inspired by history, art, and culture, were characterized by the romantic yet rebellious, the beautiful yet dark. This dichotomy became the brand’s signature style, leading to its global recognition. The brand continued to grow, and in 2006, Gucci Group acquired a majority stake, providing the financial backing necessary to further expand its international presence.

Alexander McQueen tragically passed away in 2010, but his profound influence on the fashion world continues to resonate. Today, the brand is headed by Sarah Burton, who worked closely with McQueen for many years. Under her leadership, the brand has retained its unique identity while continuously evolving to meet the demands of modern fashion. Alexander McQueen remains a major force in the global fashion industry, known for its commitment to craftsmanship, innovation, and daring design, staying true to the spirit of its eponymous founder.

Client Advisor – Chicago Pop-Up Outlet

Alexander McQueen

Rosemont

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Alexander McQueen
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Rosemont

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