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Market:CA - Los Angeles
Industry Segment:Luxury Watches and Jewelry
Category:Client Development
Seniority:Manager
Job Type:Full time

Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Summary

As a Senior Manager Client Development West, you will be responsible for implementing the Maison Client strategy in the West region. You will build action plans to adapt and deploy initiatives in client development, experience, and satisfaction, ensuring consistency with the Maison strategy.

Responsibilities

  • Develop detailed knowledge of the local clientele and build action plans to develop the client portfolio.
  • Analyze client data and monitor client portfolio evolution and performance.
  • Build development strategies for each store in the region and set client KPIs.
  • Ensure qualitative data collection and animate the local client community.
  • Deploy client activation and clienteling strategies, adapting to local needs.
  • Manage local clienteling opportunities and define action plans for key clients.
  • Coach and support boutiques and sales teams in implementing clienteling strategies.
  • Manage F&B selection in boutiques and coordinate client treatment.
  • Monitor client satisfaction and follow up on barometer results and mystery shopping.
  • Oversee the Client Development Manager and Client Experience Manager for the West Region.
  • Collaborate with management and the corporate office on gifting campaign strategies.

Requirements

  • Bachelor’s degree required.
  • Minimum 6 years of related work experience.
  • Experience in events and client experience in the luxury retail environment is a plus.
  • Strong understanding of providing luxury service and exceptional customer experience.
  • Excellent organizational, communication, and computer skills, especially in Microsoft Excel.
  • Solid analytical skills and aptitude to work with figures.
  • Previous experience managing a small team.
  • Excellent interpersonal skills with a service-oriented attitude.
  • Previous knowledge of SAP is a plus.

MarketCA - Los Angeles
Industry SegmentLuxury Watches and Jewelry
CategoryClient Development
SeniorityManager
Job TypeFull time

Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Watches and Jewelry
Single Page

No longer accepting applications

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Senior Manager Client Development West
Van Cleef & Arpels
Los Angeles
Luxury Watches and Jewelry
Full time
Posted 3 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Van Cleef & Arpels

Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.

No longer accepting applications

Senior Manager Client Development West

Posted 3 months ago
Los Angeles
Market: CA - Los Angeles
Industry Segment: Luxury Watches and Jewelry
Category: Client Development
Seniority: Manager
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Single Page

No longer accepting applications

No data was found
Senior Manager Client Development West
Van Cleef & Arpels
Los Angeles
Luxury Watches and Jewelry
Full time
Posted 3 months ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Van Cleef & Arpels

Van Cleef & Arpels was born in Paris’ place Vendôme in 1906, following Alfred Van Cleef’s marriage to Estelle Arpels in 1895. For over a century, their names have graced some of the finest High Jewelry ever created. Over the years, the Maison has remained faithful to a highly distinctive style characterized by creativity, refinement, poetry and enchantment. Whether inspired by nature, couture or the imagination, its collections evoke a timeless world of harmony and beauty. Today, this heritage is perpetuated by all those who contribute to Van Cleef & Arpels’ excellence.

Senior Manager Client Development West

Van Cleef & Arpels

Los Angeles

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Senior Manager Client Development West
Van Cleef & Arpels
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Los Angeles

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